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Online Safety

Helping children stay safe, happy and confident online

The online world offers wonderful opportunities for children to learn, explore, create and connect with others. At Bewdley Primary School, we want every child to enjoy these opportunities while developing the knowledge, skills and confidence to stay safe.

Online safety is woven throughout our Computing, PSHE and wider curriculum, helping children make sensible choices, recognise potential risks and know when to ask for help. We know that keeping children safe online works best when schools and families work together. This page brings together practical advice, helpful resources and trusted organisations to support you in navigating the digital world with your child.

Helping Your Child Stay Safe Online at Home

You don't need to be a technology expert to help your child stay safe online. Small, everyday conversations and a few simple routines can make a big difference.

1. Keep talking Take an interest in the games, apps and websites your child enjoys. Encourage them to share both their positive experiences and anything that makes them uncomfortable.

2. Explore together Spend time discovering the online world with your child. Playing games, watching videos and exploring websites together can help you understand what they enjoy and where they might need guidance.

3. Agree clear boundaries Establish family expectations around screen time, where devices are used and appropriate online behaviour. Review these together as your child grows.

4. Check settings and controls Use age ratings, privacy settings and parental controls to help manage what your child can access and who can contact them. Remember that these tools work best alongside regular conversations.

5. Make it easy to ask for help Remind your child that they can always tell a trusted adult if something online worries, confuses or upsets them — even if they think they've made a mistake. Responding calmly helps children feel confident about speaking up.

Games, Apps and Parental Controls

Children's online experiences change quickly and it isn't always easy to keep up with the latest games, apps and platforms. Before your child uses a new game or app, it's worth checking its age rating, privacy settings, communication features and whether it allows purchases or contact with strangers.

Gaming and online friendships

Many games allow children to chat, play and interact with other users. Talk to your child about who they play with, what information they share and what to do if someone behaves inappropriately.

Social media and messaging

Many popular social media platforms have minimum age requirements, often 13 or older. Check the rules for individual services and discuss the importance of privacy, respectful communication and not sharing personal information or images without careful thought.

Parental controls and privacy settings

Parental controls can help families manage content, screen time, purchases and communication. However, settings alone cannot guarantee safety, so regular conversations remain essential.

Need help with a particular app or device?

Internet Matters provides practical, step-by-step guidance on parental controls, privacy settings and popular games and apps.

Explore Internet Matters

Recognising Online Risks and Getting Help

The internet can be a wonderful place for children, but sometimes they may encounter things that are confusing, upsetting or unsafe. Helping children recognise these situations — and knowing how to respond — is an important part of keeping them safe.

Cyberbullying and unkind behaviour

Unkind messages, exclusion from online groups or hurtful comments can have a significant impact on children. Encourage your child to speak up, avoid responding to hurtful messages and tell a trusted adult. Where appropriate, keep a record of concerning messages and use the platform's reporting tools.

Inappropriate content and unwanted contact

Children may occasionally see upsetting material or receive messages from people they do not know. Remind your child that they should never feel pressured to respond, share personal information or keep an online interaction secret. They can always ask for help.

Scams, misinformation and AI-generated content

Not everything we see online is genuine. Images, videos and messages can be edited, misleading or created using artificial intelligence (AI). Encourage your child to question what they see, check information with trusted sources and think carefully before clicking links or sharing content.

What should I do if something goes wrong?

If your child tells you about something concerning online:

  • Stay calm and listen. Thank them for telling you and reassure them that asking for help was the right thing to do.
  • Take their concerns seriously. Avoid blaming them or immediately removing access to their devices, as this may discourage them from speaking up again.
  • Report and block where appropriate. Use the safety and reporting features available within apps, games and websites.
  • Seek further support. Contact school if the concern affects your child's safety or wellbeing. Serious concerns involving online sexual abuse or exploitation can be reported to CEOP.

If there is an immediate danger, contact the police on 999.

Trusted Online Safety Resources

CEOP Education

Helping children stay safe from online sexual abuse and exploitation. CEOP provides age-appropriate resources for families and a dedicated reporting service for concerns about online grooming or sexual abuse.

Visit CEOP Education

NSPCC

Practical advice and guidance to help parents and carers keep children safe online. Explore information about online risks, conversations with children, social media and managing digital experiences.

Visit NSPCC Online Safety

Childline

A free, confidential service offering children and young people a safe place to talk about anything that is worrying them, including online experiences.

Call 0800 1111 or visit Childline.

Internet Matters

Straightforward advice to help families navigate the digital world. Find step-by-step parental control guides, information about popular games and apps, and practical online safety tips.

Visit Internet Matters

Safeguarding at Bewdley Primary School

Keeping children safe online is an important part of our wider commitment to safeguarding and wellbeing. If you have any concerns about your child's online safety, please contact our school safeguarding team.

You can find further information about our safeguarding arrangements, including our Safeguarding and Child Protection Policy, on our Safeguarding page.